Shipping Policy

At CloverCub, we aim to deliver fun, safe, and high-quality products to your doorstep in a timely and reliable manner. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing Time

All orders are processed within 1–2 business days after successful payment confirmation.

Orders are not shipped or delivered on Sundays or public holidays.

In case of high order volumes, festive seasons, or unforeseen circumstances, shipments may experience slight delays. Customers will be informed accordingly.

Shipping Partners

We ship all orders using Shiprocket and its network of trusted courier partners.

Courier partner selection is automated based on serviceability, speed, and reliability for your delivery location.

Shipping Charges

Free Shipping on all orders above ₹1000

Paid Shipping is applicable on orders below ₹1000

Exact shipping charges (if any) are calculated and displayed at checkout before payment

Delivery Timeline

Estimated delivery timelines after dispatch:

Metro cities: 3–5 business days

Non-metro & other locations: 5–8 business days

Remote or hard-to-reach areas: May take additional time

Delivery timelines may vary depending on courier partner operations, weather conditions, local restrictions, or logistical delays.

Order Tracking

Once your order is shipped, you will receive a shipment confirmation email/SMS containing your tracking ID and tracking link.

You can track your order in real-time using the provided link.

Cash on Delivery (COD)

Cash on Delivery (COD) is currently not available.

All orders must be prepaid using the available online payment options.

No Returns or Exchanges

At present, CloverCub does not offer returns or exchanges.

We request customers to carefully review product details before placing an order.

(Any future changes to this policy will be updated on this page.)

Damaged or Lost Shipments

If you receive a damaged product or if your order appears to be lost in transit, please contact us within 48 hours of delivery at: support@clovercub.com

Please share clear images/videos of the package and product to help us investigate with the courier partner.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping details.

CloverCub will not be responsible for delays or non-delivery caused by incorrect addresses.

Shipping Delays

While we strive to deliver on time, delays may occur due to:

Courier partner issues

Weather conditions

Regional restrictions

Festive or peak seasons

CloverCub is not liable for delays caused by such external factors but will assist customers with tracking and resolution wherever possible.

Contact Us

For any shipping-related questions, feel free to reach out to us:

support@clovercub.com